Delivery Policy (Effective from March 18, 2025)
Meta Description: Explore ILOVEPARIZ’s Delivery Policy for fast, reliable, and secure shipping. Learn about delivery options, timelines, costs, and how we ensure your order arrives safely.
At ILOVEPARIZ, we understand the importance of prompt and reliable delivery when shopping online. Our Delivery Policy outlines the shipping options available, estimated delivery times, and how we ensure your order reaches you in perfect condition. Whether you’re shopping locally or internationally, we are committed to providing a smooth and hassle-free delivery experience.
1. Shipping Methods
We offer several shipping methods to meet your needs and preferences. You can select the option that best suits your delivery requirements:
- Standard Shipping: Delivery typically within 5-7 business days for domestic orders.
- Expedited Shipping: Faster delivery within 2-3 business days, depending on your location.
- Express Shipping: Priority shipping with delivery within 1-2 business days for urgent orders.
- International Shipping: Delivery times vary by destination and may take 10-15 business days, depending on customs processing.
Shipping costs are calculated at checkout based on the weight of your order and the destination address. You will be provided with a detailed breakdown of your shipping charges before completing your purchase.
2. Delivery Times
Delivery times are estimated based on the shipping method you choose and the delivery address. Here are our typical delivery timelines:
- Domestic Orders: Most orders within the United States are delivered within 5-7 business days.
- International Orders: International deliveries typically take between 10-15 business days, depending on the destination country and any potential delays at customs.
Please note that delivery times may be affected by factors such as public holidays, weather conditions, or any unforeseen delays with our courier partners. During peak seasons, such as holidays or special sales events, shipping times may also be extended.
3. Shipping Confirmation and Tracking
Once your order has been dispatched, you will receive an email notification with a tracking number and a link to track your shipment. This allows you to monitor the status of your delivery in real-time. You can track your package directly through the courier’s website or via the tracking system provided in the email.
If you have not received your tracking information or if your order is delayed beyond the expected delivery time, please contact our customer service team, and we will assist you in resolving the issue as quickly as possible.
4. Shipping Fees
Shipping fees are calculated based on the size, weight, and delivery location of your order. You can view the estimated shipping charges at checkout before confirming your purchase. We offer free standard shipping on orders over $100 (domestic orders only).
For international shipments, shipping fees will be determined based on the destination country. Additionally, any applicable customs duties, taxes, or import fees are the responsibility of the customer. These charges are not included in the shipping cost and may be billed directly by the courier.
5. International Shipping and Customs
International customers should be aware that customs duties, taxes, and import fees may be applied to their order upon arrival in their destination country. These fees are determined by the customs authorities in the destination country and are the responsibility of the recipient. We recommend checking with your local customs office for more information on any potential fees before placing an international order.
6. Damaged or Lost Items
If your order arrives damaged or is lost during transit, please contact us immediately at contact@ilovepariz.net. We will work with the courier service to investigate the issue and offer a solution. For damaged items, we may request photos of the packaging and product to process a claim. If your order is lost, we will assist you in filing a claim with the carrier.
7. Undelivered Packages
If your package is undeliverable due to an incorrect address or failure to claim the package from the courier, it will be returned to us. If the package is returned due to an error on our part, we will issue a refund. If the return is due to an issue with the provided shipping address, the customer will be responsible for any additional shipping costs.